Communities offer you the chance to find resources on specific topics, programs, or initiatives--all while engaging with peers on those matters that most interest you.
has invited you to a chat session. Would you like accept the request? Click Yes to accept the request and join the chat session. To decline the request, click No. If you do not want participate in any chat, you can set your availability status to unavailable under Chat Options.
In using Chat, I understand that no information exchanged here will be retained and that everything will be deleted once the session is terminated. It is my responsibility to safeguard any information exchanged via this system. USDOL retains the right to deny the use of Chat to anyone abusing it.
This is an acknowledgement that I have reviewed and understand these Rules of Conduct.
To participate in chat, you must make your profile public. Would you like to proceed?
If you would like to set your profile back to private after the chat session, you can do this through the My WorkforceGPS area of our site.
|Sorted by: Date|
Jul 28, 2015 • 12:00 - 1:30 PM ET
Design Thinking is a practical, repeatable approach to arriving at innovative solutions. Think of it as a step-by-step guide to unleashing your creativity, putting the people you serve at the center of your design process to come up with new answers to difficult problems.
Oct 20, 2015 • 12:00 - 1:00 PM ET
Design Thinking is a practical, repeatable approach to arriving at innovative solutions. Think of this as a step-by-step guide to unleashing your creativity, putting the people you serve at the center of your design process to come up with new answers to difficult problems.
Mar 14, 2017 • 3:00 - 4:00 PM ET
Universal Design is a significant component of the customer centered design framework to provide exemplary service in American Job Centers (AJC). In this session, you will learn how universal design is a creative vehicle in applying “design thinking” for innovation across the workforce system to benefit job seekers with a wide range of learning styles, language levels, intelligences, and physical mobility to help foster meeting customer’s needs more efficiently.
Apr 12, 2017 • 10:00 - 11:30 AM ET
Customer Centered Design (CCD) is an amazingly generative process that starts with people and ends with surprising answers tailor-made to put our customers' needs at the center of service delivery, processes and customer flow. The Workforce Innovation and Opportunity Act (WIOA) implementation presents a huge opportunity to step back from business as usual, and design services with the customer in mind.
Sep 11, 2018 • 2:00 - 3:30 PM ET
Understanding the needs of the people and organizations you are serving gives you key advantages when building your programs to be sustained over time. Learn methods and strategies you can build into your everyday work processes.
---------- Don't have an account? ----------
With almost all modern browsers you can hold down the Ctrl key on your key board (Command key on a Macintosh) and press the + (plus) key to increase the text size or - (minus) key to reduce the text size.
Click on View menu, Text Size. Choose the Larger or Smaller font sizes until you can easily read the web page.
The Web Accessibility Initiative provides instructions for other browsers and operating systems.