Centering Workers in Job Design

About

This Shift Work Forward initiative supports employers in adopting Human-Centered Design strategies that engage workers in rethinking how jobs are structured and supported, including advancement pathways, schedules, and communication systems.

The initiative focuses on the challenge of designing workplace practices without sufficient input from workers. It brings together Shift Work Forward and Network Partners to help employers align business objectives and worker needs through worker-centered approaches to job design.

The initiative includes:

Human-centered design: Strategies for rethinking how jobs are structured and supported, including clearer advancement pathways, more flexible schedules, and improved communication systems.
Employer practices: Examples of changes to advancement pathways, schedules, and communication systems that can support worker-centered job design.
Network Partners: Local partners supporting the initiative across multiple states and regions.

Explore Centering Workers in Job Design to learn more about the initiative and its approach to worker-centered job design.

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Content Details

Topics:

Human-Centered/Customer-Centered Design Employer Engagement

Target Populations:

Employers - All

Programs:

Non-Program Specific

Geographic Locations:

National Scope

Industry Sectors:

Cross-Industry

Last Updated:
Created:
Resource Publication Date: 2026
Posted by: Damon Jones
Posted in: Customer Centered Design