Human‑Centered Design: Standards and Principles from NIST

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The National Institute of Standards and Technology (NIST) defines human‑centered design (HCD) as an approach to systems development that prioritizes the needs, requirements, and well-being of users. Aligned with the ISO 9241-210:2010(E) standard, this framework aims to enhance effectiveness, efficiency, and user satisfaction while reducing potential adverse effects on human health and performance.

Within NIST, the Visualization and Usability Group conducts research to develop user-centered methods and guidelines for interactive technologies, including human‑centered cybersecurity and human-centered artificial intelligence. These HCD resources support program design, service delivery improvements, and stakeholder engagement across a range of public sector applications.

For detailed documentation on HCD principles and visualization research, visit the NIST Human-Centered Design (HCD) page.

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Content Details

Topics:

Human-Centered/Customer-Centered Design Program Design/Service Delivery Program/Operations - General Individualized Service Strategy Assessments - Customer Needs

Target Populations:

General Audience

Programs:

Non-Program Specific

Geographic Locations:

National Scope

Industry Sectors:

Artificial Intelligence (AI)

Last Updated:
Created:
Resource Publication Date: 2026
Posted by: Damon Jones
Posted in: Customer Centered Design